CANCELLATION POLICY
All cancellations must be made formally by e-mail to info@ICiceland.is.
In conformity with business practices within the Icelandic travel industry.
Cancellation – Individuals or small groups
10% of the price of your tour is nonrefundable, for booking & preparing your tour.
90% refund if cancelled 15 days or more before start date.
50% refund if cancelled 14–3 days before start date.
25% refund if cancelled 2–1 days before start date.
No refund if cancelled less than 24 hours prior to departure or no-show at pickup.
Cancellation – Groups 10 to 49 people
10% of the price of your tour is nonrefundable, for booking & preparing your tour.
90% refund if cancelled 56 days or more before start date.
75% refund if cancelled 55-43 days before start date.
50% refund if cancelled 42-29 days before start date.
25% refund if cancelled 28-15 days before start date.
No refund if cancelled less than 14 days prior to start date or no-show at pickup.
Cancellation – Groups 50 people or more
10% of the price of your tour is nonrefundable, for booking & preparing your tour.
90% refund if cancelled 70 days or more before start date.
75% refund if cancelled 69-57 days before start date.
50% refund if cancelled 56-43 days before start date.
25% refund if cancelled 42-29 days before start date.
No refund if cancelled less than 28 days prior to start date or no-show at pickup.
Cancellation policy – for self-drive tours
10% of the price of your tour is nonrefundable, for booking & preparing your tour.
90% refund if cancelled 60 days or more before start date.
80% refund if cancelled 59-45 days before start date.
70% refund if cancelled 44-35 days before start date.
40% refund if cancelled 34-15 days before start date.
No refund if cancelled less than 14 days prior to start date or no-show at pickup.
If IC Iceland needs to cancel your tour for any reason, you will be eligible for a full refund.